A: We recommend beginning with our FREE Orientation class, held on:

• Monday at 4pm

• Friday at 10am
  
  

This session introduces you to the reformer, basic movements, and how to feel confident in class.

What classes are best after the Orientation?

Our Stretch + Strength Reformer classes on Wednesday & Saturday at 9am are perfect for beginners or anyone who wants a slower-paced class with gentle progressions.

Can I get more personalised guidance?

Yes! You can book a private session if you’d like one-on-one support. Our teachers can also recommend which classes are the best fit for your fitness level, needs, and personal goals.

A: Use our app "Ocean studio pilates" (Android or iOS). Set up your account, pick your membership or class pack, then choose your class. Always cancel at least 4 hours ahead to avoid fees.

A: We have a 4-hour cancellation policy.
If you can’t make your class, please cancel as early as possible to avoid losing the class.

• Late cancellations (<4 hrs): $5 fee

• No-shows: $10 fee
  
  

Cancelling promptly helps keep spots fair for everyone and gives people on the waitlist a chance to join. We really appreciate your help in keeping the studio running smoothly for all members.

Allow extra time to find street parking, especially during busy periods. Arriving early gives us a moment to check you in, have a quick chat, and get you settled helping you enjoy class without feeling rushed. We have a waiting area for you before class; please keep noise to a minimum if a session is in progress.

A: If a class is full, you can join the waitlist. Clients are automatically added up to 2 hours before class in the order joined. 

In the final 2 hours, you’ll need to check the waitlist and add yourself if a spot opens. Please remove yourself if you can’t attend to avoid late cancellation or no-show fees. Always assume you’re attending unless you cancel, and check your bookings regularly.

A: Yes! With your GP’s clearance, we can modify exercises for safety. Our instructors are trained for pregnancy / post-partum modifications. Let us know beforehand so we can pair you with the right instructor.

• A: Comfortable fitted clothing, grip socks (a MUST), water bottle. Grip gloves optional for weights classes & sweat towel. Towels not allowed on the reformer springs for safety, optional-reformer mats can be purchased at the studio as-well as grip socks.

A: No! Our classes are designed for all fitness levels. Instructors offer modifications so everyone can progress safely at their own pace. Beginners, returning exercisers, and experienced members all feel welcome.

*Beginner friendly classes for complete starters are Stretch + strength reformer /  Restore / Yoga or Privates.

A: We ask that you provide at least 30 days’ notice before your renewal date. Email us at hello@oceanstudiopilates.com, and we’ll help you with the steps.

A: Yes! Memberships can be placed on hold for up to 6 weeks per year for sickness or holidays, taken in one-week increments. A minimum of one week’s notice must be given via email to hello@oceanstudiopilates.com. We’ll take care of the rest once we receive your request.

A: Start with 2–3 classes per week to get your body used to Pilates. Feeling a little sore is normal! Once you’re ready, you can easily work up to 5–6 classes per week for faster results.

A: Yes! Soreness is normal, especially for beginners or anyone returning after a break. Our instructors vary your workouts to target different muscles and keep you challenged. If you don’t feel sore, it may mean your body has adapted - we can increase intensity so you keep progressing. 

Strength and functional improvements happen whether or not soreness is present.