Frequently Asked Questions

find answers to the most common questions about our classes, memberships, and studio experience. If you’re new to Pilates or Ocean Studio, this is a great place to start.

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Getting Started

I’m new -where should I start?

A: Start with our Intro Offer so you can experience different classes and find what suits your body best.

What is reformer Pilates?

A: Reformer Pilates is a strength-based workout using a spring-loaded machine to improve strength, mobility and control.

Classes & Experience:

Is reformer Pilates suitable for beginners?

Yes - all classes include options for beginners through to advanced levels.

How long are classes?

Classes run for approximately 45 minutes | Yoga 60 minutes.

Does reformer Pilates include variety?

Yes - no two classes are the same. We vary resistance, flow, and focus to keep your body challenged, expect a structured, supportive class.

Is reformer Pilates safe for back or neck pain?

Yes, in most cases. Please let your instructor know so exercises can be modified to suit your needs.

Booking & Studio Info:

How do I book a class?

All booking are made online via our website or app Use our app "Ocean studio pilates" (Android or iOS). Classes open in advance and spaces are limited.

What happens if a class is full?

You can join the waitlist. If a spot opens, you may be added automatically or can add yourself up to 2 hours before class.

What is your cancellation policy?

We have a 4-hour cancellation policy. Late cancellations incur a $5 fee and no-shows a $10 fee.

Please cancel early so your spot can be offered to someone on the waitlist.Do I need to arrive early?

Yes - please arrive 5 minutes early, especially for your first class.

Full Terms & Conditions

Can I pause my membership?

A: Yes, memberships can be paused in line with our studio policy for travel or illness.

How Membership Holds Work?

A: You can pause your membership for a set period if needed. Your membership is extended and payment paused so you don’t lose any time.
Holds are available in fortnightly increments and can be arranged via email.

Can I change my Membership type?

A: Yes - we can help you adjust your membership if your needs change after your agreed term ends..

Still have questions?

Email us at - hello@oceanstudiopilates.com

and we'll get back to you as soon as possible.