Q&A

I’m brand new what class do I do?

We are so excited to have you visit the studio. I suggest giving our beginner group class a try, or alternatively, you can opt for a private class. This way, we can introduce you to the reformer and address any specific limitations or goals you might have. In the private session, we'll cover the basics and demonstrate some exercises that you would encounter in the group sessions. This will help you feel more self-assured when you decide to participate in our group reformer classes.

How do I book a class?

Book and pay for all classes prior to visiting the studio through our website or by downloading our app "Ocean Studio Pilates" from the Android or IOS Store.

Late cancellation policy?

Ocean Studio Pilates operates within a 9-hour cancellation window. Cancellations made within this time frame will be deducted from your class pack or treated as if you attended the class. A $15 fee will be charged for a no show or a late cancellation outside of the 9 hr window for those on Unlimited or founder memberships.This is to ensure fairness for waitlisted clients.

Late to class?

To ensure minimal disruption during class, kindly arrive at least x5 minutes before the scheduled start time. If the class has commenced, your reformer might be assigned to someone on the waitlist, and you will be charged for the class as if you had attended. Doors may also be locked at the start of class and you will not be able to participate if late.

Pregnancy?

Pilates is an excellent choice during pregnancy as it provides essential support throughout this transformative phase and offers significant benefits in postpartum recovery. If you have received clearance and a certificate from your GP, You're eligible to participate in open level classes as long as you can smoothly adjust an exercise when the instructor directs you to switch to a different movement. However, if after x20 weeks you need more assistance during class, we advise you to consult your Instructor to discuss the best course of action. Going forward, we recommend considering private sessions or beginner classes to continue your Pilates journey effectively however all teachers are able to modify if you are happy to stay in challenging classes.

What to wear?

We advise wearing comfortable, well-fitted workout clothing to avoid any interference with the machines. For hygiene purposes, grip socks are required during the workout and can be purchased at sport retail shops or at the studio. Additionally, using reformer mats is recommended, particularly in hotter months, to enhance comfort during the session. Also a small hand towel for hotter months.


Studio facilities?

Do I need to be of a certain fitness level?  I have an injury?

Pilates is for everyone and all fitness levels are welcome. If you are brand new or nervous we always recommend a few privates before starting group classes or signing into a few beginner classes which are at a slower pace. Every exercise can be modified for you fitness level.

If you are recovering from an injury you need to talk to your Doctor, Physio or Chiropractor to confirm you are safe to participate in Group classes. You must inform our instructors about any pre-existing injury, illness, pregnancy or muscle soreness prior to commencement and before each class. Participating in any form of exercise at our studio with a medical condition is done entirely at your own risk.

How do i cancel my membership?

You can cancel any membership x1 month after the 16 week commitment has ended by giving us written notice to hello@oceanstudiopilates.com, provide your exact dates & reason. Your membership benefits will end 30 days from the notice date. Please ensure you receive confirmation to cancel.

Mobile phones:

To ensure a pleasant experience for all participants in the class, kindly switch off your mobile phones before the workout, except for doctors or nurses who are on call.



All we ask is that you bring a positive attitude, the biggest smile and have a laugh while you work out.

If you have any questions about anything please email: hello@oceanstudiopilates.com 

 Any concerns or questions please speak to us, we will try to accommodate in any way we can to ensure you have the best experience. We are here to help!